We are bringing you this covid-19 update to let you know that we are working diligently to get orders to you safe during this pandemic period and to keep you informed about the changes we’ve made.
We have been working together closely with our delivery partners to ensure all deliveries arrive safely and on time. The well-being of our customers is a top priority, and all necessary precautions have been taken to ensure their safety and the safety of the couriers as well.
We are currently unable to ship your order as quickly as usual. On the one hand, the increased demand at the moment and, on the other, the adjustment of our internal capacities to protect employees. To ensure their safety, we carry out additional health and hygiene measures in our logistics center. Unfortunately, this means that we currently need longer to process your order than you are used to. We, therefore, ask for your understanding and assure you that we will do everything to ensure that you receive your order as soon as possible.
We are doing our best to ensure that your orders get to you as quickly as possible, but we realize that you, our lovely customers, will understand if there is a delay whilst we adjust to new ways of working.
Our customer service team is available as always. You can reach them by clicking here